AI Agents for HealthTech

A team of voice agents that close the loop, not just the call.

Three production-grade voice agents — booking, reminders, and follow-up — each tuned for one job and named for what they do. Deployed on the web and over the phone. Always on. Always on script.

The flow

One patient. Three agents. A closed loop.

Each agent picks up the thread the last one drops — booking, reminding, and following up — so no appointment slips between the cracks.

PatientEntryAAshaBooks appointmentSSmritiSends reminderDDrishtiCloses the loopCared forLoop closed
Voice-first·24 / 7·Production AI·Built for HealthTech

Operator layer

Tune the team. Without touching code.

Upload your data, set your boundaries, scope each campaign. The agents stay in their lane — and never invent a center or a slot you didn't configure.

Your DC catalog

Upload thousands of diagnostic centers from one CSV. We clean duplicate city/state suffixes, normalize shouting-caps, and your agents only ever offer what's on your list.

Per-center time windows

Each center carries its own operating windows — 8–9, 10–12, 14–16. Asha offers exactly what you've configured. No made-up slots, no mismatches with the lab schedule.

Scoped sub-agents

Spin up a sub-agent for a campaign, restrict it to a city, a state, or a hand-picked center set. Override the language, tweak the prompt, replace the greeting. No deploys.

Three batch flows

Campaigns for new patients (Asha), reminders for upcoming visits (Smriti), follow-ups for completed ones (Drishti). All CSV-driven, all running on web and SIP telephony.

The team

Three agents. One platform.

Each agent is named in Sanskrit for the role it plays — and built around a single job it does well.

Live

Asha“hope”

Appointment Booking

Asha is a full-stack voice agent that books diagnostic appointments from the first hello to the booking ID. She pulls her catalog from your curated DC list, respects per-campaign restrictions, and handles the awkward parts — patients who change their mind, ask to be called back, or aren't interested.

  • Resolves service area from your curated diagnostic center catalog
  • Honors per-sub-agent scoping (city, state, or hand-picked centers)
  • Offers each center's own time windows — never invents slot times
  • Books end-to-end and persists the appointment with a booking ID
  • Schedules callbacks for hesitant patients and flags not-interested outcomes
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Live

Smriti“remembrance”

Appointment Reminders

Smriti calls patients before their appointment to confirm they're still planning to attend, and gracefully handles reschedules, cancellations, and missed pickups — closing the loop on every booking before the slot is wasted.

  • Reads back appointment details (date, time, center) from the booking record
  • Bulk reminder runs from a CSV upload, with auto-staggered dispatch
  • One-click reminders auto-suggested for fresh bookings
  • Captures explicit confirm / reschedule / cancel intents
  • Re-routes reschedules into the booking flow and tracks unanswered calls
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Live

Drishti“sight, observation”

Post-Visit Follow-up

Drishti checks in after the appointment — confirming attendance, capturing patient feedback, and gently re-engaging no-shows. Closes the operations loop with the data your team needs for retention and quality of care.

  • Confirms whether the patient actually attended their visit
  • Bulk follow-up runs from a CSV upload, auto-staggered like reminders
  • Auto-suggests follow-ups from completed bookings — no manual matching
  • Captures short feedback (notes, satisfaction) and reasons for no-shows
  • Flags patients who want to rebook and routes them back to Asha
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What's next

More specialists in development

Discharge Follow-up

Post-procedure care check-ins

Refill Reminders

Prescription continuity outreach

Prior Authorization

Insurance pre-approval assistant

Each new specialist ships when it's production-ready, not before. Admins can also create custom sub-agents — language overrides, prompt addendums, and dedicated contact lists per persona.